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I originally spoke with Richard Guerraro about a problem with a window that we purchased and had installed by yor company. He asked me to send h pictures and other info which we did and he said he would get back with us. I have left several messages and he does not respond. I requested to speak to the owner and now waiting to see if he will respond. This problem has been going on since about a week or two before Christmas. All others I have spoke to have been professional and courteous. I would expect better customer service from management!
The patio cover we ordered was exactly what we wanted. A beautiful, color-coordinated structure that blended nicely with our home. I was a bit concerned at first because of the size of the area we wanted to cover. And,...it took longer than we expected to get it installed. That said, the installation crew finally arrived with all materials pre-cut and ready to go. Long story short,...we now have a beautiful maintenance-free addition to our home that will last a very long time. Thank you, Sandia!
The sunroom addition is about 10 years old now and has been one of the best decisions I've made in remodeling an old home in Albuquerque. Sandia Sunrooms fitted it perfectly under an existing porch. The worried neighbor was very complimentary when it was all done and said that it really fit well with the existing house! It's beautiful from the inside and outside, and the quality of materials has been outstanding. Everyone should have an indoor / outdoor room to enjoy our great weather here in New Mexico.
The representatives from Sandia Sun Rooms were knowledgeable and friendly. The price that they quoted us came in under other quotes we had received. The finished pergola is beautiful and much admired by friends and family.
Sandia Sunrooms built our sunroom two years ago and so far we have had no issues with the quality of materials used or the workmanship of the two man installation team. The installers did an outstanding job and I couldnt be more pleased with the quality of their work. the owner, Mr. Petry, was also very much involved throughout the entire process of negotiating terms and completion of the build. He worked with us making it possible for us to add the sunroom addition. My family and I grateful to Mr. Petry and his building personnel for all they have done. I highly recommend Sandia and will be using them again in the future as I intend to add a pergola next. Thank you Jack!
Our old wooden patio cover was falling apart and it was time to replace since we were afraid to sit under it. We called a few companies in town and the typical high pressure sales guys would come out and pressure us to buy and it was starting to be a frustrating experience. We called Sandia Sunrooms and we were expecting more of the same high pressure tactics but were pleasantly surprised with the guy they sent out. He was knowledgeable took careful measurements explained the different types of patio covers they carry and gave us a great price. The Patio cover was put up by a great team of guys and we are very pleased. Our sales guy's name was Chris, ask for him!
Great experience from start to finish. Knowledgeable and professional, customer oriented service that was not always easy for them because of problems with City permitting (City error). Installation was smooth and no problems - - again, customer oriented. Would use them again if I have a need and will give an unqualified recommendation to anyone who needs work done.
We had an awesome experience with Sandia rooms. Our project was a patio enclosure. From sales to installation, everyone was fantastic. All materials were delivered on time and the crew was fast and neat. We're so happy we went to Sandia rooms. Have them do your projects you won't regret it.
18 months ago we moved into our new home that has a beautiful two-story Sandia Sunroom that was built in 2004. We have been so impressed with the outstanding quality of the materials and workmanship of the sunroom. It is almost as if the sunroom was built yesterday. No rust, paint is like new inside and out, the windows are in virtually perfect condition, and no wind at all gets in, even in our high wind area of east mountains. On top of all this, the customer service of Sandia Sunrooms staff has been astonishing good, like nothing else I have seen in Albuquerque. They certainly honor their lifetime warranty. That is no exaggeration. Thank you Sandia Sunrooms!! If you need a referral for any potential customers, fell free to have them call me, and I would be glad to give a great referral.
My husband and I chose to have an operable pergola installed after meeting Matt at the Spring ABQ Home and Garden Show and watching him demonstrate it. In working with representatives of the marketing department, engineering department, operations department, and the installers, the entire process was timely and much smoother than expected. The end result is exactly what I wanted for our backyard and investment. I highly recommend Sandia Sunrooms.
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